BeginnerAI Fundamentals training
An introduction to generative AI in everyday work: how to give clear instructions, choose suitable tasks and check the results.
Is this course for you?
The starting point for people who want practical confidence before moving on to platform training.
Who it’s for
Teams, managers and business leaders starting to use AI in marketing, sales, administration or operations.
Before you start
No coding or previous AI experience needed.
Bring examples of everyday tasks, and use only the tools and information your organisation has approved.
Already using AI every day?
Go straight to platform training for the tool your team uses.
What the course covers
Six hands-on modules, each practised on your own tasks and documents.
- 01
AI essentials
Understand what generative AI can do, where it struggles and when to use it.
- 02
Better prompts
Give clear tasks, context, examples and output requirements.
- 03
Everyday work
Practise drafting, summarising, planning and organising information.
- 04
Checking outputs
Check facts, sources, calculations and tone before using an answer.
- 05
Responsible use
Apply your organisation's rules for confidential data and human approval.
- 06
Your first workflow
Create a repeatable approach to one suitable task in your role.
By the end, your team can
Each person leaves with a prompt library and quick-reference guide for the tasks they practised.
- Identify suitable AI tasks in your role
- Write and refine a practical prompt
- Use a simple checklist to review AI output
- Choose a sensible next step for further training
Ways to take this course
The same six modules, run in the format that fits the people in the room.
For a teamTeam dayOne day for a team on its own work, with a trainer in the room or on the call.Up to 20 peopleGet a training quote
For a departmentMulti-session programmeRole-specific tracks across several sessions, with champions in each team.Several sessions, plus a follow-up windowGet a training quote
For one personOne-to-one coachingA trainer works beside one person on their own tasks.Built around one person's weekGet a training quote
For leadershipExecutive programmeThe course for your leadership team, alongside where AI should sit in the business.Leadership teamGet a training quote
Course questions
It is an introduction to using generative AI at work. The focus is on practical tasks, clear instructions, critical review and responsible use, rather than building AI models.
No. This course is intended for business users. You do not need programming experience, and examples can be drawn from familiar tasks such as drafting an email or summarising a document.
Start with a tool your organisation has approved and a task you can check. The fundamentals transfer across Gemini, Copilot, ChatGPT and Claude; platform training can then develop tool-specific skills.
Where to go next
Most teams move on to platform training once the fundamentals are in place.
- Beginner to intermediatePlatform trainingHands-on training in the assistant your organisation has chosen: Gemini, Microsoft 365 Copilot, ChatGPT or Claude. Exercises match the features your plan includes.View course
- AdvancedAdvanced Platform trainingTurns useful prompts into repeatable business workflows in Gemini, Copilot, ChatGPT or Claude, with context design, reusable instructions and evaluation. No coding needed.View course
Image, video and designAI CreativeImage, video and design work with AI in Gemini, ChatGPT, Claude and Figma: briefing, generating, editing and checking assets against your brand before they go out.View course
Discuss training
for your team.
Tell us about your team’s experience, approved tools and the tasks you want to improve. We will help scope the right course.